Penthouse King Room City View Balcony Top Floor
- 1 King-size bed
- Air conditioning
Hotel · Mexico City · Federal District
W Mexico City
A design-led stay in the heart of Polanco, with city views, a rooftop bar, and a spa.
- Rooftop bar and spa on site
- City views from most rooms
- Pet-friendly with parking
8.3
Great
434 reviews
Booking.com 8.3 · 434 reviews
About
W Mexico City
W Mexico City sits in Polanco, one of the city's most walkable and upscale neighborhoods, about 10 minutes by car from Acuario Inbursa Aquarium. The hotel offers 237 rooms across a range of categories, from Superior Rooms to top-floor Penthouse King Rooms, many with city views and a few with private balconies.
Interiors lean into a bold, contemporary style, with playful touches like hammocks in some bathrooms and local artwork in the rooms. Guests have access to a spa with massage and sauna, a fitness centre, a restaurant and bar, plus valet parking and a paid airport shuttle.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Standout design and comfort — Guests consistently praise the stylish rooms, unique features like bathroom hammocks, and comfortable beds.
- Great location in Polanco — Walkable to parks, museums, and the neighborhood's dining and shopping. About 10 minutes by car from Acuario Inbursa Aquarium.
- Excellent service and staff — Friendly, helpful staff are a recurring highlight in guest feedback.
- Rooftop bar and spa — A rooftop bar for casual drinks and a spa with massage, sauna, and steam room add to the stay.
- Pet-friendly with parking — Pets are allowed, and both self-parking and valet parking are available.
–
Worth weighing
4 to weigh- Wi-Fi is paid in rooms — Unlike some hotels that include it, the amenities list notes paid Wi-Fi in rooms, which may be an added expense.
- Facilities and general ratings are moderate — While comfort and service score high, Facilities (7.5) and General (7.6) are among the lower categories.
- Some rooms have partial city views — The Deluxe and Superior categories are listed as 'partial city view', so not all rooms guarantee the full panorama.
- Check-in window ends at midnight — Check-in is from 15:00 to 23:59, so if you arrive after midnight, you may need to plan ahead.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premier King Room City View
- 1 King-size bed
- Air conditioning
Deluxe King Room Partial City View
- 1 King-size bed
- Air conditioning
Premier Queen Room Two Queen Beds City View
- 2 King Size Beds
- Air conditioning
Superior King Room City View
- 1 King-size bed
- Air conditioning
Deluxe Queen Room Two Queen Beds Partial City View
- 2 King Size Beds
- Air conditioning
Superior Room Two Queen Beds City View
- 2 King Size Beds
- Air conditioning
Premier One-Bedroom King Suite City View Corner Room
- 1 King-size bed
- Air conditioning
Urban One-Bedroom King Suite City View Corner Room
- 1 King-size bed
- Air conditioning
Penthouse King Room Sofa Bed City View Balcony Top Floor
- 1 King-size bed and 1 Sofa bed
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Access & Parking
- Parking
- Valet parking
- Paid airport shuttle
- Rooms for disabled
- Lift
Food & Drink
- Restaurant
- Bar/Lounge area
- In-room breakfast
- Packed lunches
- Tea and coffee facilities
- Mini-bar
Wellness & Leisure
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Fitness centre
Services
- 24-hour reception
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
- Luggage storage
- Safe deposit box
In-Room
- Air conditioning
- Heating
- Ironing facilities
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 434 reviews
Booking.com · 8.3 · 434 reviews
8.3Verified guest“The design is stunning and the staff were incredibly helpful. The shower hammock has ruined other hotels for me—I never wanted to check out.”
8.3Verified guest“Friendly service and a wonderful breakfast with fresh fruits, cheeses, and meats. The location is great, right by Polanco and a short walk to Casa Hevia. I had a lovely evening there.”
8.3Verified guest“Perfect for a birthday celebration. Staff were friendly, and complimentary parking was a nice bonus. Wi-Fi in the rooms worked well, and there's a bar downstairs.”
8.3Verified guest“Excellent location and an interesting concept overall.”
8.3Verified guest“The spa offers fantastic massages, and the rooftop bar is a fun place to unwind. I especially appreciated the local art in the rooms.”
8.3Verified guest“Great design and location.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Polanco: One of Mexico City's most upscale districts, known for its tree-lined streets, high-end shops, and excellent restaurants. The hotel sits right in the neighborhood.
Museums and Parks: The area is close to Chapultepec Park and several museums, making it easy to explore green spaces and cultural attractions on foot.
Acuario Inbursa: A large aquarium about 10 minutes away by car, offering a family-friendly outing.
Campos Elaseos 252. Chapultepec. Polanco, Mexico City, Federal District, 11560, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 286 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available, and valet parking is also offered. One guest mentioned complimentary parking, though this may be subject to change.
Are pets allowed?
Yes, pets are allowed at W Mexico City.
Does the hotel have a spa and fitness centre?
Yes, the hotel has a spa and wellness centre with massage, sauna, steam room, and jacuzzi, plus a fitness centre.
Is Wi-Fi included in the room rate?
Wi-Fi is available in rooms but is listed as a paid amenity. There is also paid Wi-Fi in public areas if the room connection isn't sufficient.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available.
The bottom line
For travelers who value design, comfort, and a lively social scene, W Mexico City delivers a stylish base in Polanco. The rooftop bar and spa are clear highlights, and the staff consistently make guests feel welcome. Just be mindful of the paid in-room Wi-Fi and the check-in window if you're arriving late.
8.3A design-forward choice in one of the city's best neighborhoods, with a few small caveats.
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